Q: What forms of payment do you accept?
A: We accept Visa, Mastercard, American Express, Discover, PayPal, Klarna and Afterpay.
Note: Sorry, we are not able to process payments made with a Gift Card.
Q: How quickly will you process my order?
A: Most orders received by 4pm PST Mon-Sat will ship out the following business day. If you need it faster, please let us know in the order comment box and we will do our best to accommodate you.
Q: What else can you tell me about shipping?
A: We prefer shipping orders via USPS however we also offer UPS options. You will be able to select shipping options available to you (as well as calculate the cost and estimated delivery date) when you use our shopping cart/checkout system. You order can be tracked on our order tracking page.
Q: What if an item is out of stock?
A:In the rare invent that an item becomes unavailable after your order is placed (in other words, it showed “in stock” when you placed the order, but it is found to be out of stock once it is ready to be packaged and shipped), we will immediately notify you and credit you back.
Q: What if I need to return my item(s)?
A: Please refer to Party Connexion’s Return Policy.
Q: Anything else I need to know? Any “disclaimers”?
A: The use of Party Connexion’s website is provided on an “as is” basis, to be used at your own risk, with no stated or implied warranty, claim, or guarantee of any kind. Further, the merchandise sold on this website does not carry any sort of warranty, claim, or guarantee. As such, you assume full responsibility (including, but not limited to, any cost–real, lost, or forfeited), and you agree to hold Party Connexion harmless in the event of any error, failure, or injury related to the use of this website or from the purchase and/or use of the products it sells. Any links provided to third-party websites are provided for convenience only; they do not constitute any sort of endorsement or relationship. Party Connexion is not responsible for the content, the services and/or products, or your use of such websites.
Q: I still have questions about ordering, how can I contact you?
A: Feel free to contact us with any questions by calling 360-623-1090 or contact us online by using our contact form.